Returns Policy

All Sales are Final! (applies to physical and digital products) | Juliette Cosmetics  does not accept order returns or exchanges after products were shipped, there are Covid 19 precautionary reasons! | Juliette Cosmetics does not accept order cancellations before or after the order has been shipped. Everyone's order is packaged in the same order the orders were placed!

Refund Policy 

Purchases with Juliette Cosmetics are non-refundable. (EX: Tracking Numbers with a 'delivered' or 'returned to sender' status are non-refundable)

Lost/Damaged Packages

Juliette Cosmetics is not responsible for lost/damaged packages. 

Digital Products

Digital products are emailed instantly! No Refunds!

Mistake with Order

Received the wrong item? Apologies! Juliette will issue a refund for the item that was not received, OR send the correct item if the item is still in stock.


Returned Shipments (Invalid Addresses)

If the Address Mistake was made before a consumer receives their confirmation email they still have the opportunity to fix and correct their address by contacting Juliette Cosmetics. Due to the popularity of my brand, Juliette receives Thousands of emails on daily basis, please make sure you emphasize your issue at the subject line when reaching out so that it is easy for me to attend to your needs and make sure the issue is resolved!

Package Sent Back?

This happened due to an insufficient address, there is a mandatory field at the check out page to type in with a 'YES' if you had double checked your address. Therefore, Juliette Cosmetics is not responsible for returned shipments. To have your order re-sent, email Juliette - your FULL address, & Order Number! Please don't forget your house/apt/unit/etc. There is an additional shipping fee, Juliette will email you a payment request! Manual Order Corrections take around 5-7 business days to resolve.

Juliette Cosmetics is not responsible for insufficient addresses submitted by the consumer.

Business Rights

Juliette Cosmetics has the right to refuse service and ban people from shopping with Juliette Cosmetics.

​Juliette Cosmetics is not responsible for any allergies/injuries. Ingredients are listed within every product description!

All products are made in a sanitized, and clean area, and cleansed after production! All Juliette Cosmetics Products are made with FDA Approved ingredients!